General Support

To request support for any of our products, please visit our Customer Portal.

For further technical assistance, please contact us at or call us at:
+1-888-325-1285 and select option 2.

SOLV3D encompass

For SOLV3D encompass, if you are a registered user, please take a moment to review the
help documentation.

For information on preparing your data and or setting up your data hosting/management environment, please review the following documents:
Data Input Requirements
Hosting Server Configuration


SOLV3D engine

For support using SOLV3D engine, please take a moment to review our SOLV3D engine Quick Start Guide. The quick start guide should get you up to speed with some sample data and a tutorial on how to get started using SOLV3D engine. Within the install of SOLV3D engine, users can also find additional detailed documentation by clicking on the icon beside each function.

If you have specific questions about individual functions and how they work, please be sure to visit our SOLV3D engine Tutorials page for extra sample data tailored to demonstrate the use cases of each function.

For more information:
SOLV3D engine System Requirements